This is a professionally drafted website template. It must be reviewed and updated to match the actual Ostroluxx legal entity, jurisdiction, service providers, data practices and commercial terms before the website goes live.
1. Scope of this policy
This policy applies to information collected through the Ostroluxx website, including contact forms, catalogue requests, product enquiries, newsletter subscriptions and similar website interactions. It does not automatically cover the separate practices of distributors, contractors or third-party websites.
2. Information you provide
You may provide your name, company, job title, email address, telephone number, location, project information, product interests, model codes, messages, files and any other details you choose to include in an enquiry.
3. Information collected automatically
The website or its hosting and analytics providers may collect technical information such as IP address, browser type, device type, referring page, pages visited, approximate location, date and time of access, and cookie or similar identifiers. The final published policy should name the actual analytics, advertising, CRM and hosting services used.
4. How information may be used
Information may be used to answer enquiries, provide catalogues and technical support, prepare quotations, maintain project and customer records, improve products and website performance, prevent misuse, comply with legal obligations, and send requested or permitted business communications.
5. Legal bases and consent
Where applicable, information may be processed because it is necessary to respond to a request, take steps toward a contract, pursue legitimate business interests, comply with law, or because you have given consent. You may withdraw consent for optional communications at any time.
6. Cookies and similar technology
Cookies may be used for essential website functions, preferences, analytics and performance. A cookie banner or preference tool should be added if required by the markets in which the website operates and by the specific tools installed.
7. Sharing and service providers
Information may be shared with authorised Ostroluxx personnel, group entities, distributors, project partners and service providers that support hosting, email, CRM, analytics, security or document delivery. Information should be shared only where necessary and subject to suitable confidentiality and data-protection arrangements.
8. International transfers
Website and business service providers may process information in countries other than the country in which it was collected. Where required, suitable safeguards should be used for international data transfers.
9. Data retention
Information should be kept only for as long as reasonably necessary for the enquiry, project, contractual relationship, legal obligations, dispute handling and legitimate record-keeping requirements. Retention periods should be finalised based on the company’s actual systems and applicable law.
10. Security
Reasonable administrative, technical and organisational measures should be used to protect information. No website, email or storage system can guarantee absolute security, and users should avoid submitting sensitive information that is not required for an enquiry.
11. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent or a complaint to a data-protection authority. Requests may require identity verification and may be subject to lawful exceptions.
12. Children’s privacy
This website is intended for business and professional audiences and is not directed to children. Ostroluxx does not knowingly seek personal information from children through the website.
13. Third-party links
The website may link to external websites or platforms. Ostroluxx is not responsible for the privacy practices, security or content of those third parties.
14. Changes to this policy
This policy may be updated to reflect changes in the website, business practices, service providers or legal requirements. The updated version will be posted on this page with a revised effective date.
15. Contact
Questions or privacy requests may be sent to info@ostroluxx.com. Before publication, replace or supplement this address with the responsible legal entity, postal address and any required data-protection contact details.